Your Grout Cleaning Experts – Our Long-time Client

Published 17th September, 2021: With many Aussies spending lots of time staring at the four walls of their house this year, many are taking to DIY projects and home renovations to spruce up their homes. Tile & grout cleaning by GroutPro Australia has never been in higher demand than in 2021, the year of home improvements and renos.

grout cleaning experts

Tile & Grout Cleaning by Our Clients GroutPro Australia

We’ve been working with GroutPro for some time now, helping develop wider strategies to help get the message out to Aussies looking for quality tile and grout cleaning. Their team of franchisee grout cleaning specialists are experts at all aspects of cleaning, from bathrooms makeovers and kitchen splashbacks, to exterior cleaning and mould removal. Their results speak for themselves. Take a look at some Before and After shots below:

Grout Cleaning Australia-Wide with Good Old-Fashioned Customer Service

You can grab yourself a Quick Quote, like many of our own team have done over the years. If you’re looking for good old fashioned customer service, and results to back it up, GroutPro is the team you need.

Getting rid of Chloe to a place getting rid of insects!

After 5 years, the wonderful Chloe has moved on from Tailored Media (and the sunny Gold Coast) for the chillier climate of Melbourne (and a Uni degree).

Chloe has started working at a mutual friend’s business that has developed insect and mosquito killing creams. You could say Chloe’s making a killing!

Good Riddance produce natural repellents

Check them out if you’re looking for a proper deterrent for mozzies and insects. Click here for the main web site and here for their products.

The products are all natural and been tested for the toughest insect environments.

Florist site flowering!

Yep, probably the worst pun ever, but we’re loving working with our Palm Beach neighbours and long time suppliers of our flowers at Fifth Avenue Florist.

We’ve been buying flowers off Jacque for 15 plus years and she’s a fabulous florist and wonderful person. She’s really active in the local community, doing loads of good.

They work hard to ensure beautiful bouquets and fast delivery, so well worth a try.

Click here for the web site and here for their contact details.

Mostly at Tailored Media

Hello – the functions of this site are mostly over our main site at Tailored Media.

Accredited Google Partners, rated the Gold Coast’s best ad agency, getting real results and committed to success. With 20 years of success, we know just how to give you awesome value.

Unhappy Customers

An unhappy customer will tell between 9 and 15 people about their bad experience. A whopping 13% will tell more than 20 people.
Source: White House Office of Consumer Affairs, Washington, DC )

For every customer who complains to you, there are 26 other unhappy customers who didn’t tell you about it.
( Source: Lee Resource Inc ).

It takes 12 positive experiences to make up for one negative experience
( Source: “Understanding Customers” by Ruby Newell-Legner )

These are some pretty scary numbers.  If one person complains to you, this means:

  • You actually have 27 unhappy customers
  • Between them, they’ve told maybe 400 others about their bad experience with you

Is this the kind of word-of-mouth advertising you rely on?

Big numbers in Social Media

Worldwide, 62% of adults now use social media.  And they use it a lot.  “Social networking” is listed as the most popular online activity, with 22% of time spent online on sites like Facebook, Twitter, and Pinterest.

Globally, 50% of people log into Facebook every single day. The average user spends 700 minutes (nearly 12 hours) on Facebook each month.

In Australia, the most popular social network is Facebook, with over 10 million active accounts.  In 2011, approximately 100,000 new accounts were created each month. Over 60% of our online popular are logging in at least once every 30 days.  The largest age-groups are 25-34, followed by 18-24 year olds.

So now you know all these cool numbers. How can you use them to grow your business?

Easy – engage with your customers!  They’re spending heaps of time on social media sites, engaging with their friends and sharing content.  There are more women then men (54% in Australia), and they’re mostly in the age groups with higher disposable income.

Social Media Trends – May 2012

In Australia,

  • There are over 10 million active Facebook accounts,
  • Nearly 2 million active Twitter accounts,
  • Over half a million active Pinterest accounts,
  • Nearly 400,000 active Google+ accounts.

Statistics from May 2012, from Social Media News.

Instagram and Pinterest are both growing very fast. (Instagram was recently bought out by Facebook).  This is a sign that visitors are consuming more visual content – photos and images, rather than plain text.